Skip to main content

Frequently Asked Questions

Frequently Asked Questions

Effective January 1, 2020, Jones & Jones Communities will now accept Section 8 vouchers. The rental requirements stay the same, and all applicants must qualify at 2.3 times the rental rate, as well as the employment and credit requirements.

Pets are welcome. We allow up to 2 pets total. There are no weight restrictions, but some breed restrictions do apply. All pets are subject to review and the management's final approval. If the pet is approved, we will require a deposit of $400 per pet and a monthly pet rent of $40 per pet. We also require a photograph of the pet, current vaccination record and proof of license, if required by the city or county. Pets must be spayed or neutered.
 

No, we do not have a fitness center onsite.

Yes, some units come equipped with an in-unit washer and dryer. There are also laundry facilities available onsite.

We take into consideration a complete credit, rental and employment history when determining the security deposit.

Yes, we offer short-term leases. Please contact the leasing office for additional information.

The guidelines are as follows:
   Studio - No more than 2 people
   1 bedroom - No more than 3 people
   2 bedrooms - No more than 5 people

Utilities are property specific. Please contact the Leasing Office for more information.

With a holding deposit, an apartment can be held for 14 days.

Once we receive all the required documents, the approval process should take no more than 72 hours.

Under no circumstances do our offices accept cash. You can pay online at your property's website, www.topangaapts.com.

Didn't find an answer?

Our team is always ready to answer your questions.